Privacy Policy

1. Data We Collect

Bookorvia collects the following information:

• Account Information: Email address, password, and profile details (name, phone, address)
• Business Profile: Business name, category, description, phone, WhatsApp number, and address
• Client Data: Client names, phone numbers, booking history, and service preferences
• Booking Information: Dates, times, services, and booking status
• Reviews and Ratings: Customer ratings and review text
• Loyalty Program Data: Stamp count, rewards, and customer preferences
• Support Messages: Messages and attachments submitted through support tickets

2. How We Use Your Data

We use your data to:

• Provide and improve the Bookorvia service
• Manage your account and process subscriptions
• Respond to support requests
• Send service updates and notifications
• Analyze usage and improve features
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. Bookorvia uses Supabase (PostgreSQL-based) for data storage. We implement appropriate technical and organizational measures to protect your data against unauthorized access.

4. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of non-essential communications

To exercise these rights, please contact us through our contact page.

5. Third-Party Sharing

We do not sell your personal data to third parties. We only share data with service providers necessary to operate Bookorvia (hosting, payment processing, etc.), and they are bound by confidentiality agreements.

6. Contact Us

For privacy-related questions, please contact us at our contact page.